While you can't physically "test" out furniture before buying it, our generous return policy allows for ample time to evaluate your purchase. We offer a free 30-day return policy for most items, with some exceptions like custom and made-to-order furniture. This gives you plenty of time to assess the furniture in your home and ensure it fits your needs and style. If you decide you would like to return, see our Return Policy to process your return.

We have design consultants ready to help you. Call 866-799-6780 to schedule an appointment with our free virtual design service.

We warrant our merchandise to be free of defects in both construction materials and workmanship from the date of delivery for one year.

We do not offer pick-ups at our distribution center.

When you place your order, you will have the option to add White Glove Delivery Service (assembled inside your home) for an extra fee. If you select White Glove Delivery service, our professionally trained delivery team will unpack, inspect, assemble, and place your furniture in the room of your choice. If you select White Glove Delivery service at checkout, The Furniture Site will contact you to quote this service.

Deliveries to Canada, Alaska, Hawaii and other and international destinations require custom quotes. Please contact THE FURNITURE SITE for a custom quote at info@TheFurnitureSite.com or 866-799-6780.

Yes, to change or cancel your order, contact THE FURNITURE SITE at info@TheFurnitureSite.com or 866-799-6780. Please note, we can not make changes to your order once your items are in transit. If you wish to return after you receive them, please see our return policy.

We accept returns within 30 days of purchase. Please see our Return policy.

We replace all damages free of charge. See Damage / Return policy

Yes. Join our Interior Designer team and earn cash back on furniture, rugs, artwork, accessories, lighting, mirrors, and soft goods. Contact us at info@TheFurnitureSite.com or 866-799-6780 to become an interior designer.